Shipping policy
1. Shipping Options & Delivery Times
We currently offer the following shipping options in the UK:
- Standard Shipping: Delivered within 3-6 business days.
- Express Shipping: Delivered within 1-3 business days.
Delivery times are estimates and may vary due to factors such as location, carrier delays, and order processing times.
International shipping: We offer tracked international shipping from the UK. Shipping rates and estimated delivery times will be displayed at checkout. If you have any questions, please contact our support team.
2. Free Shipping
We offer free standard UK shipping on all orders over £50. This discount is automatically applied at checkout. Express shipping is not included in the free shipping promotion.
3. Shipping Costs
Shipping fees are calculated at checkout based on your selected shipping method and location.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.
5. Delivery Issues & Contact
If you experience any issues with your delivery, such as delays or missing packages, please contact our support team at shizukalivingsales@gmail.com.